As a member of the World Health Organisation’s Global Network of Age-friendly Cities and Communities, Council seeks to ask survey questions aligned with the key domains impacting an age-friendly community.

The 2023 survey is broken into 10 sections:

  • Information about you
  • Outdoor spaces and buildings
  • Transportation
  • Housing
  • Social participation
  • Respect and social inclusion
  • Civic participation and employment
  • Communication and information
  • Community and health services
  • What else would you like to share with us?

It will take approximately 25-30 minutes to complete, you can do this on your phone, but it might be easier on a tablet or computer. Please be aware that this survey can't be saved and finished later, you need to complete the survey in one sitting.

You can also request a paper copy of the survey or do it over the phone by contacting Linda Keenahan, Age and Dementia Friendly Communities Project Officer on (03) 9298 8827 or


You may remain anonymous when responding, however, any personal information you provide will be used by Knox City Council (Council) to enable Council to perform statutory functions and provide services, activities and events. Council stores personal information in secure central databases and shares information amongst internal work areas (including contractors) to facilitate a more efficient customer experience across Council’s business. The personal information will not be disclosed to any other external party without your consent, unless permitted or required by law. If the personal information is not collected, Council may not be able to keep you updated on the progress of this initiative. For more information, refer to Council’s Privacy and Data Project Policy.